Book Computer Collection Service

Terms and Conditions

CPR are offering you a free collection and data wiping service for your unwanted computer related equipment and as such, we need you to be aware of how we work and the restrictions that may apply.

Prior to CPR scheduling a collection date, we will always confirm with you first via telephone or email that the date and proposed collection time is suitable. Our drivers start their collections at 8am so it is important if asked that someone can be available at that time. Should you no longer want us to collect any of the items shown on this collection or, if you wish to cancel the collection completely, you must notify us by telephone on 01293 731222 within 1 full working day of the agreed date of collection.

We do not charge for cancelled collections providing we are notified via this method and within the timescales set out above. However, on arrival, should we not be able to carry out the collection in full because;

a) we are unable to gain access to the equipment
b) we are unable to legally park close the building and have not been informed of parking or access restrictions
c) the qty or type of goods requested for collection are significantly different to those on site
d) removal of the items listed is not possible by one person due to health and safety concerns regarding stairs or individual product weight or size not previously disclosed on the collection request.
e) more than 50% of the equipment being collected has been stripped or is missing most of its critical components i.e. processors, motherboards etc.

Whilst Hard Drives and RAM Memory, Laptop adapters and power cables do not need to be included with the items being collected, it would be appreciated if these are still left intact and supplied.

we then reserve the right to charge you for the cost of sending a vehicle to collect these items which will be invoiced to you at 60 GBP + VAT or the associated pallet collection cost if higher.

CPR are offering you a free service. We can only make this work by collecting from several customers on the same run. Goods not being available or collections where the qty’s are significantly different from those disclosed, compromise our ability to provide this free service to other customers and cost us a lot of money. Please respect this by keeping us informed of any changes before the actual day of the collection.

By submitting the collection request via our website or portal, you are formally agreeing that you have the authority to act for the organisation shown on the collection request and that you are agreeing to these terms and conditions. Should you not wish to proceed with the collection, please exit from this page now and telephone us on 01293 731222.

NB: Please be aware that we are unable to collect items such as used toner cartridges or ink, used Data or Audio Tapes. CRT Monitors or Monitors where the screens are physically broken, CRT Televisions or Active Whiteboards. Domestic appliances are also not accepted.

Goods in these categories sent to us on Pallet Collections or by Courier Collection will incur a charge of up to 15 GBP per item (disposal costs)